Terms and Conditions for Drop and Go Paris

  1. DEFINITIONS

The following definitions apply to the General Conditions of Use governing luggage storage and other services offered by Drop and Go Paris:

  • “Drop and Go Paris”: Refers to the company providing luggage storage services and other related services on the dropandgoparis.com website.
  • “Provider”: The user of the platform offering luggage storage services and other related services through the dropandgoparis.com website.
  • “Customer”: The user of the platform requesting luggage storage services and other related services through the dropandgoparis.com website.
  • “User”: Designates either the Provider or the Customer, who, upon creating an account, accepted these terms and general conditions of use and benefits from the site either as a provider or applicant of a luggage storage service (and other services). Users are solely responsible for the effective implementation of the luggage storage and other services.
  • “Service”: Refers to the services rendered by Drop and Go Paris to a User via the website, provided that Drop and Go Paris is never part of a deposit or other services contract.
  • “Storage”: Refers to a set of operations and services that Providers carry out on the luggage collected.
  • “Different services”: Means all additional services offered by Providers, such as printing services, delivery of luggage to a different location, airport transfer, etc.
  • “Online booking”: The system by which users access the storage booking service and different services and related payment through Drop and Go Paris.
  • “Payment”: The amount paid by the Customer to the Provider using the Drop and Go Paris platform, defined by the number of luggage items and the duration of booked storage or by the type of different services required, net of booking expenses.
  • “Account suspension”: A measure put in place in case of verification of violation by Users of one or more provisions of these Conditions.
  • “Prohibited items”: Refers to any goods or materials whose transportation or storage is prohibited by any law, rule, or regulation.
  1. THE SERVICE

Drop and Go Paris, through its website, offers the following services:

  • Connecting users who offer and require a luggage storage service and other related services.
  • Providing an online booking service and payment management.
  1. USING THE SERVICE

To register and use the online service proposed by Drop and Go Paris, each user must first create a user account, providing their personal data necessary for the proper functioning of the service. Users confirm that they are more than 18 years old at the time of their subscription. Drop and Go Paris shall in no way be held responsible for the information provided by Users, which may be erroneous or fraudulent.

  1. STORAGE DESCRIPTION

The storage service involves the Provider collecting, looking after, and redelivering luggage at the depot booked by the Customer, at the dates and times indicated on the booking made on dropandgoparis.com.

  1. STORAGE DOCUMENTS

The Customer is required to complete and sign the luggage delivery form supplied by the Provider and to retain the portion showing the array number, which is needed to claim the luggage.

  1. STORAGE OBJECT

Subjects of storage may be luggage and/or packages containing merchandise or objects for which there is no legal prohibition. The Customer assumes any liability regarding the suitability of storage and compliance with the legal requirements of the objects entrusted to Drop and Go Paris for the service.

  1. PROHIBITED ITEMS

Drop and Go Paris does not allow the storage of objects prohibited by law or considered hazardous under national law or whose packaging may be harmful to humans, the environment, or other stored luggage. The following items are not accepted:

  • Plants and live or dead animals.
  • Degrees and negotiable certificates (bills of lading).
  • Money (paper money, coins, credit cards, and traveler’s cheques).
  • Other non-negotiable money.
  • Material that could be defined as pornographic or indecent.
  • Material containing weapons or firearms.
  • Software containing high-value information.
  • Technological material (iPhone, iPad, Tablet, PC, smartphones).
  • Waste.
  • Political material.
  • Dangerous materials.
  • Drugs or psychotropic substances.
  • Works of art.
  • Antiques.
  • Metal (gold and silver in any form) and precious stones.
  • Bulk goods.
  • Documents, public or private offers of investments, revenue stamps, food stamps, and fuel vouchers.
  1. SECURITY

It is the Provider’s responsibility to check the traveler’s luggage under their control.

  1. LIABILITY LIMITS

The Provider is exempted from any claim concerning the valuables eventually included in the luggage. Furthermore, the Provider is under no circumstances responsible for any shipping expenses of the luggage. Each item of luggage is covered with a Drop and Go Paris Guarantee for a value of €3000.

  1. COLLECTION, STORAGE, AND RETURN

Once collected by the Provider, the luggage is stored at a cost of €5 per day and is hand-delivered exclusively to the person who has signed the document at the time of collection. Any luggage shipping costs will be borne by the Customer.

  1. REFUND POLICY

There is no refund in case of Customer cancellation.

  1. ONLINE ACCEPTANCE OF CONDITIONS OF USE

Use of the site is subject to acceptance of these Terms of Use. When creating a User Account, Users should check the box “I accept the general Terms of Use of the site and the proposed service.”

Only acceptance of the Conditions allows users access to services offered by the Site. The acceptance of these conditions is integral and indivisible: therefore, the users cannot choose to only apply some of the conditions or to make reservations on them. By accepting the General Conditions of Use, the User also accepts the “Processing of Personal Data of Users” within the meaning of the privacy policy.

For anything not expressly indicated, reference should be made to and all valid legal provisions under French law.